Meet Revo.
The AI Copilot for Product Teams.

Revo anticipates your next move, streamlines your workflows, and lets you focus on what matters — building great products.

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Research

Analyze Customer Feedback

Analyze customer feedback and identify trends, pain points, and opportunities for improvement.

Overview

Revo makes sense of customer feedback by turning it into clear, actionable insights. Whether it's surveys, reviews, or support tickets, Revo ensures you understand what your users need and how they feel about your product.
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In today's customer-centric business environment, understanding user feedback is essential for product success. However, most product teams struggle with the volume and variety of feedback channels, making it difficult to identify meaningful patterns and prioritize improvements. Revo solves this challenge by aggregating feedback from multiple sources and applying advanced analysis to extract the signals from the noise.
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Customer feedback contains invaluable insights about user pain points, feature requests, and satisfaction levels. However, this feedback often exists in fragmented channels - app store reviews, support tickets, NPS surveys, social media mentions, and direct customer communications. The sheer volume can be overwhelming, and important patterns may go unnoticed when feedback is analyzed in silos.
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Revo's customer feedback analysis capabilities transform this scattered information into a unified view of customer sentiment and needs. By identifying recurring themes and prioritizing them based on frequency and impact, Revo helps product teams make informed decisions about which issues to address first and which features to prioritize for development.

How it works

Revo scans customer input across multiple channels, identifies recurring themes, and presents prioritized insights. This keeps your team connected to user pain points and opportunities for improvement without requiring manual analysis of large feedback volumes.
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The process works through several key steps:
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Comprehensive feedback collection: Revo processes customer reviews, survey responses, support tickets, and social media comments, consolidating feedback from disparate sources into a unified database. This eliminates the need to switch between multiple tools to get a complete picture of customer sentiment.
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Automatic labeling: Revo applies intelligent labels to feedback items, organizing them into clear categories that make analysis more efficient. This automatic organization saves your team countless hours of manual sorting while ensuring consistent classification.
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Sentiment analysis: Revo detects emotional tone in customer feedback, helping you understand not just what customers are saying, but how they feel about your product. This sentiment tracking helps identify features that delight users as well as those causing frustration.
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Actionable summaries: Instead of forcing you to sift through raw feedback, Revo provides concise summaries of key findings and recommendations. These actionable insights help product teams quickly understand what matters most to users and how to respond effectively.
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For product teams seeking to become more customer-centric, Revo's feedback analysis capabilities provide a systematic approach to understanding and addressing user needs. By transforming scattered feedback into structured insights, Revo helps ensure that product decisions align with actual user requirements rather than internal assumptions.

Moodi Mahmoudi

CEO of NEXT

Integrating with Revo allows us to deliver unparalleled video insights, empowering teams to elevate their efficiency and impact

David Okuniev

Co-founder

For small teams like ours, that don’t really see the need for an embedded PM yet, using an AI like Revo to enable all team members to do Product Management is key.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

David Okuniev

Co-founder

For small teams like ours, that don’t really see the need for an embedded PM yet, using an AI like Revo to enable all team members to do Product Management is key.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

David Okuniev

Co-founder

For small teams like ours, that don’t really see the need for an embedded PM yet, using an AI like Revo to enable all team members to do Product Management is key.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

David Okuniev

Co-founder

For small teams like ours, that don’t really see the need for an embedded PM yet, using an AI like Revo to enable all team members to do Product Management is key.

David Okuniev

Co-founder

For small teams like ours, that don’t really see the need for an embedded PM yet, using an AI like Revo to enable all team members to do Product Management is key.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

David Okuniev

Co-founder

For small teams like ours, that don’t really see the need for an embedded PM yet, using an AI like Revo to enable all team members to do Product Management is key.

Morgan David de Lossy

Principal Product Manager

I had the privilege of getting a sneak peek at Revo, and I believe it's going to be a game-changer. Revo will augment us PMs, enabling us to operate at a completely new level. It's truly exciting to imagine the elevated impact and expanded scope it will unlock.

FAQ

What kind of feedback sources does Revo analyze?

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Revo processes customer reviews, survey responses, support tickets, and social media comments to uncover trends and insights. The system can integrate with popular feedback collection tools to create a comprehensive view of customer sentiment across all touchpoints.

How does Revo identify which feedback is most important?

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Revo detects patterns, highlighting feedback that aligns with product goals or indicates recurring user needs. The system considers factors such as feedback frequency, user impact, business alignment, and market trends when determining which insights deserve priority

Can Revo group similar feedback for easier analysis?

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Yes, Revo categorizes feedback into themes, such as feature requests or usability issues, making it easier for teams to address key concerns. This grouping function consolidates similar comments from different sources, helping you understand the true scope and impact of specific issues rather than treating each piece of feedback as an isolated data point.

How does Revo handle feedback in different languages?

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Revo's language processing capabilities allow it to analyze feedback in multiple languages, aggregating insights across global markets. This comprehensive approach ensures that feedback from international users receives equal consideration in your product planning process.

Can Revo track feedback trends over time?

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Yes, Revo maintains historical feedback data, allowing you to track how sentiment and feature requests evolve over time. This longitudinal analysis helps you measure the impact of product changes on user satisfaction and identify persistent issues that require deeper solutions.

How does Revo integrate feedback analysis with other product processes?

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Revo connects feedback insights directly to your product development workflow, making it easy to create tickets, update requirements, or adjust roadmaps based on user feedback. This integration ensures that customer insights directly influence your product development priorities and execution.